About the job
About Futureforce University Recruiting
Our Futureforce University Recruiting program focuses on attracting, retaining and developing talent. Interns and new graduates work on real projects that shape how the business runs, with the chance to make a tangible impact on the company's future. With offices around the world, recruits can collaborate with colleagues on a global scale. The program also includes job shadowing, mentorship, talent development courses and more.
Job Details
This is an 8-week internship, available in April, May or July, based in Hyderabad or Bangalore.
The C360 Apps & Industries Content team is a new and growing global team within the Salesforce product organization. The team creates high-impact content across the funnel that supports business growth. We are looking for content developers who write marketing content that drives conversions and is optimized for organic search. You will research topics, generate ideas for new content types and formats, write with clear and effective language, and publish across channels on a regular cadence while keeping quality high. Experience producing online content, especially for the B2B SaaS space, and a strong eye for detail will help you succeed in this role.
Skills Required and Responsibilities
Baseline knowledge of SaaS and the Salesforce platform, with a passion for software and technology solutions.
Ability to understand and explain technically complex product offerings and customer needs.
Ability to independently create new content that is clear, technically accurate, engaging and useful to customers and prospects.
Ability to generate and execute innovative breakout ideas.
Skill with a range of technical content authoring tools, such as Google Workspace apps, GitHub, Articulate Rise and video editing software, and formats such as documents, spreadsheets, images, PDFs and MP4s.
Basic familiarity with HTML/CSS and web analytics.
Ability to work independently on multiple projects in a fast-paced, global environment.
Ability to collaborate cross-functionally and influence without direct authority.
Strong critical thinking, with curiosity and a habit of asking questions to get to the root of issues.
Keep up with digital content trends and try new tools and formats based on research.
Proactively identify and develop ideas that address gaps in thinking.
Experience with corporate marketing and branding, and a clear understanding of marketing strategies and concepts.
Interpret creative direction, follow brand tone and style guides, and keep a beginner's mindset.
Take part in internal and external meetings, including briefings, status updates, technical brainstorming sessions and presentations with senior leaders.
Excellent English writing and speaking skills, with an aptitude for understanding technical product details.
Modern Tooling Acumen
Candidates should have direct experience using and critically reviewing code and artifacts generated by large language model (LLM) coding assistants and agentic tools, and be able to guide AI tools to achieve the desired outcomes. Hands-on experience with tools such as Gemini, Cursor or other agent-based frameworks will make candidates stronger.